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Return Policy

  • Products are returnable within the applicable return window if you’ve received the parcel in a condition that is physically damaged or tampered with.
  • Return will be processed only if:
    • It is determined that the product was damaged during shipping.
    • The product is different from what was shipped to you;
    • The product is returned in original condition (with brand’s/manufacturer's box, MRP tag intact).
  • The window of return is only when the delivery partner or its agent is at your doorstep. Once the delivery partner or its agent has left the premises of your residence, the product cannot be returned.
  • The product can be returned and refunded only if the photographic and/or videographic evidence of the tampered and/or damaged parcel is provided to Vetlands Nutrition.

Refund Policy

  • Products are returnable within the applicable return window if you’ve received the parcel in a condition that is physically damaged or tampered with.
  • Return will be processed only if:
    • It is determined that the product was damaged during shipping.
    • The product is different from what was shipped to you;
    • The product is returned in original condition (with brand’s/manufacturer's box, MRP tag intact).
  • The window of return is only when the delivery partner or its agent is at your doorstep. Once the delivery partner or its agent has left the premises of your residence, the product cannot be returned.
  • The product can be returned and refunded only if the photographic and/or videographic evidence of the tampered and/or damaged parcel is provided to Vetlands Nutrition.

Cancellation Policy

  • An order can be cancelled only within 6 hours of placing the order.
  • Full refund will be initiated only if the order has not been dispatched.
  • There will be no cancellation after 6 hours of placing the order.